Always ensure the warranty you buy is Insurance Backed!

Click4Warranty policies are insurance backed contracts.

In providing these guides, our objective is to deliver clear, fair and accurate information so you can make informed decisions and be confident that the Insured Protection and services we deliver are what you have been led to expect.

We strive to ensure our web-site reflects the cover of our policies and draws attention to significant terms.

What To Do If You Think Your Vehicle Has A Problem

Call the Click4Warranty Claims Department 01279 456501. It really is that straight forward, no online forms to complete.  The claims process is simple, handled by telephone and we deal with the garage on your behalf.


Five golden rules to get back on the road quickly


Where to take your car for repair

Approved repairer

We have appointed the UK’s leading independent car service and repair network, Halfords Autocentres, as our approved repairer.  With more ATA trained mechanics than any other independent garage, and hundreds of repair centres nationwide, Halfords Autocentres can ensure our policy holders receive the same high standard of service throughout the UK.

Repairs carried out at the approved repairer are guaranteed for 12 months or 12,000 miles and, whenever possible, we settle the bill with them directly so you aren't out of pocket.  

Your own repairer

We appreciate you may have built up a trust with your tried and tested local garage and, as long as they are vat registered, we do indeed provide the option for you to use your own repairer.

However, although you are free to use your preferred repairer, as repairs completed by an independent garage do not affect a vehicles service history, when faced with unexpected breakdown policy holders usually opt to use the approved repairer for fast, convenient and reliable repair.

If you do prefer to nominate your own repairer, simply contact the Administrator for authority before work starts.  The policy will, subject to the policy type and claim limit selected at time of purchase, pay ...

"Repairs completed by an independent garage do not affect a vehicles service history"

Fast convenient claim process

Claims are administered by the UK’s leading provider of motor related insurance products to the motor trade and all calls are dealt with by NVQ qualified engineers.

As soon as you feel there may be a problem, d
on't wait for your car to breakdown, call us straight away.

The fully trained claims technicians will guide you through the process, locate the nearest approved repairer and liaise with them to get you safely back on the road as quickly as possible.

The ethical approach to labour rates

Click4Warranty stands on the side of the consumer and does not endorse any practice that unjustifiably drives up the cost of repairs.  As such the average retail labour rate of our approved repairs is in line with the UK average.  

When a warranty provider accepts above average hourly rates, the cost will always result in higher premiums for like for like cover and why should you pay more for a warranty because a claim paid £200 an hour to another policy holder!?

Labour rate of our approved repairers

As you would expect, due to the volume of repairs carried out every week, the policy labour rate substantially discounts the £100 average rate per hour individuals would pay.  One more reason why we can offer such affordable protection without compromising  cover. 

When a valid claim is authorised, the labour rate of our approved repairer for the repair or replacement of  parts listed in the policy type you selected, (subject to the claim limit) is currently.

Repairs carried out at our approved repairer, will cover the hourly labour rate in full if your car has covered less than 60,000 miles.  Only if your vehicle has covered over 60,000 miles is a betterment contribution required.

If you prefer to use your own repairer, the labour content of any claim will be commensurate with the discounted labour rates of our approved repairer, the  standard  ICME  (Institute  of  Chartered  Mechanical  Engineers)  repair times, subject to the policy type, claim limit and mileage of your vehicle.