Service Requirements

Always ensure the warranty you buy is Insurance Backed!


Click4Warranty policies are insurance backed contracts and we are authorised and regulated by the Financial Conduct Authority.  

As an FCA Regulated provider we ensure our web-site reflects the cover of our policies and draws attention to significant terms.

Our guides are designed to simplify the process and highlight the Click4Warranty ethical approach.



What is acceptable proof of service?

Acceptable proof of servicing is either the vehicles servicing handbook correctly stamped and completed by a VAT registered garage or fully detailed VAT service invoice(s) indicating servicing dates and mileages.  We will never require proof at time of purchase, your car will be covered day one even for wear and tear.  At point of claim, you may be asked to provide proof of service.


 

What if my service history is incomplete or missing?

If you have a partial service history, no proof of service or your car has not been serviced by a VAT registered garage in the last 12 months... No problem!

We keep it simple, purchase your policy and ensure you have a service done by a VAT registered garage within 21 days or 500 miles. Your car will be on risk the moment the service is completed and we'll only require proof if you have a claim.

If you don't want to go to the expense of a full service, you can just ask your vat registered garage to carry out the following check

1 Change engine oil and filter.
2 Check oil levels in the gearbox and differential and top up where necessary.
3 Check coolant level and anti-freeze/inhibitor strength. Top up where necessary.
4 Check timing belt [if fitted], renew if necessary.
5 Brake fluid must be replaced in accordance with the manufacturer's recommendation. 

Once on cover, follow the manufacturers service schedule or the 5 point check at intervals of 6 months or 6,000 miles (whichever is the sooner).
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When is my car due for a service?

Complete service history

Just make sure it's been carried out by a vat registered garage and is correctly stamped in the book (or you have the invoices). All present and correct? Then you can either continue to follow the service schedule as set out by the manufacturer or, if you prefer not to go to that expense, carry out the Click4Warranty 5 Point Check at 6 month/6000 mile intervals.

Partial Service History

If a service has been carried out in the last 12 months by a vat registered garage following the manufacturers service requirements you can either continue to follow the service schedule as set out by the manufacturer or, if you prefer not to go to that expense, carry out the Click4Warranty 5 Point Check at 6 month/6000 mile intervals.

No Service History

You must ensure a service is completed within 21 days or 500 miles (whichever is sooner). Sooner rather than later as a claim will not be accepted until this has been done. We don't insist on an expensive franchised dealer service, you can either follow the manufacturers service requirements or the alternative five point service schedule.

Once on cover, follow the manufacturers service schedule OR the 5 point check at intervals of 6 months or 6,000 miles (whichever is the sooner).

We believe it’s unreasonable to decline claims based on service history beyond your control.
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Must I have my car serviced by a franchised dealer?

Not at all, you can choose to follow the manufacturers service schedule, or the Click4Warranty 5 Point Check which can be carried out by your local vat registered garage.

FIVE POINT CHECK
1 Change engine oil and filter.
2 Check oil levels in the gearbox and differential and top up where necessary.
3 Check coolant level and anti-freeze/inhibitor strength. Top up where necessary.
4 Check timing belt [if fitted], renew if necessary.
5 Brake fluid must be replaced in accordance with the manufacturer's recommendation.

The five point check must be carried out by a vat registered garage at intervals of 6 months or 6,000 miles (whichever is the sooner).
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What is acceptable proof of servicing?

Either the vehicles servicing handbook correctly stamped and completed by a vat registered garage or fully detailed vat service invoice(s) indicating servicing dates and mileages. 
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What are the service requirements during warranty cover?

Either follow the manufacturers service requirements and service intervals, or the alternative five point check (every six months/6000 miles). In either case it must be carried out by a vat registered garage.
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Insured Faults At Service
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Standard £10 Excess
PLUS CONTRIBUTION IF OVER 60,000 MILES